To help cover the costs of processing loan payments from accounts held outside Diamond Valley, a small convenience charge may apply. But now, with our new self-serve Web Payment Center, you can easily make payments and track your transaction history—anytime, anywhere. 


For an even smoother experience, consider making Diamond Valley your financial home base. Open a checking account, enroll in Online Banking, and set up monthly loan payments through our free Bill Pay service. It’s simple, secure, and built with you in mind. 

A $10.00 convenience charge applies when making payments through our pay-by-phone system or Web Payment Center. This fee helps support the secure processing of external transactions while keeping payment options flexible for our members. 

When you make loan payments from your DVFCU checking or savings account, there’s no extra charge. It’s one more way we make managing your finances easier and more affordable. 


Plus, becoming a Diamond Valley member has its perks: enjoy seamless access to Online Banking, free Bill Pay, great rates, and personalized service that’s always rooted in our commitment to you. 

To make an automated loan payment over the phone, call (812) 425-5152 and follow the prompts: select Option 7, then Option 5. Make sure you have your member number and loan number handy—we’ll take care of the rest.


Online via Web Payment System: You’ll need your member number, your date of birth, and the last four digits of your Social Security number.


This info helps us securely process your payment and keep your account protected.

To make a loan payment online, head to our Web Payment Center and register for the payment system. You’ll need your member number, date of birth, and the last four digits of your Social Security number to get started.


If you’ve forgotten your username or password, simply re-register to regain access. SWBC administers the payment portal and cannot reset passwords.


Payments made through Diamond Valley’s Online Banking or the DVFCU App are free, fast, and easy. If you’ve recently opened a new loan or didn’t select all your loan accounts during registration, you’ll need to re-register to access those accounts.

Payments are credited to your loan either the same day they’re made or the following business day, depending on when the transaction is processed. 

You can easily set up a recurring payment by calling Diamond Valley. If you’re participating in a promotional Skip-A-Payment offer, there’s no fee to pause and resume your scheduled payments. A $10.00 convenience fee applies to each transaction made through the phone or web portal.