Diamond Valley Branch Lobbies To Close
Diamond Valley Branch Lobbies To Close November 20th, 2020; Drive Thrus To Remain Open
Diamond Valley Federal Credit Union has supported and cared for our community for 59 years, and remains committed to continued essential services during these challenging times.
Vanderburgh, Warrick and other Tri-State counties are seeing unprecedented increases in COVID-19 cases and hospitalizations. At this time to both protect our members, and staff, and to do our part in slowing the spread of the virus Diamond Valley Federal Credit Union will be closing our lobbies.
This decision was made with great consideration of the impact on our membership and we continue to take steps to ensure you all continue to have access to the services you need and that they are delivered in a timely and effective manner. A list of services and delivery channels follows this message.
We realize that with these precautions wait times may be increased and encourage the use of our on-line banking app, ATMs and call center.
With patience and by looking out for one another, we can get through this together.
Michael Bledsoe
President & CEO
Diamond Valley Federal Credit Union
EFFECTIVE FRIDAY NOVEMBER 20th, 2020
All Diamond Valley Federal Credit Union lobbies will be closed until further notice.
DRIVE THRUS WILL REMAIN OPEN DURING NORMAL OPERATING HOURS.
Branch Lobbies
Loan applications, loan closings, Account Opening or changes, and other member service functions are being made available by appointment. Call us at 812-425-5152.
ATMs
Fee Free ATM’s at Diamond Valley Branch Locations and the AllianceOne ATM Network (find an ATM using the AllianceOne map(link is external) or the DVFCU App)
Digital Banking Channels
- Online Banking and Bill Pay
- Touch Tone Service at 812-425-5152; Option 5
- Mobile Banking – DVFCU App – Google Play(link is external) & Apple App Store(link is external)
- Mobile Check Deposit through the App
- MobiMoney for Card Controls
- Online Loan Application - accessible through online banking.
Mortgage Payments
Mortgage payments can be done through online banking, by phone, Drive Up at our Branches, or you can mail in a check to:
Diamond Valley Federal Credit Union
PO BOX 4367
Evansville, IN 47724-0367
BE SURE TO PUT YOUR MEMBER NUMBER & “MORTGAGE PAYMENT” or Loan Number in the memo line of the check!
Auto, Motorsport, Personal Loan Payments
Payments on these loans can be made through Online Banking, by phone, Drive Up at our Branches, you can mail in a check to:
Diamond Valley Federal Credit Union
PO BOX 4367
Evansville, IN 47724-0367
BE SURE TO PUT YOUR MEMBER NUMBER & “(Loan Type) PAYMENT” or Loan Number in the memo line of the check!
DVFCU VISA Credit Card
Payments on your DVFCU Visa Credit Card can be made using TouchTone Teller, Online Banking, or by calling the number on the back of your card (1-800-442-4757), you can also mail a check to:
Diamond Valley Federal Credit Union
PO BOX 4367
Evansville, IN 47724-0367
BE SURE TO PUT YOUR MEMBER NUMBER & “Visa PAYMENT” and last 4-digits in the memo line of the check!
Reminder
Please remember that if a Diamond Valley Federal Credit Union team member contacts you, they will not ask for confidential information such as your social security number, passwords, or Personal Identification Number (PIN).
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